FAQs

The answers below address frequently asked questions about ResilienceArc. For further information or support, please get in touch with our team at: support@arcconnect.global

All enquiries and complaints are handled by Arc’s Enquiry Support Team. We aim to respond to your enquiry within 2 working days. Please note that more complex enquiries may require additional time to ensure a complete response. If this is the case, we will keep you informed of expected timelines.

1. About Arc

2. About ResilienceArc

3. The ResilienceArc Framework

Data & Metrics

Coverage & Analysis

Methodology & Assumptions

4. User questions

5. Alignment with wider ecosystem

6. Providing feedback

7. Glossary

1. About Arc

Who we are

What is Arc’s vision and mission?

2. About ResilienceArc

What is ResilienceArc?

Why is it needed?

What makes ResilienceArc different?

Who created ResilienceArc?

Who is ResilienceArc for?

How has ResilienceArc been funded?

How are ResilienceArc and TransitionArc related?

What levels of analysis can I see in ResilienceArc?

Is ResilienceArc a commercial product?

3. The ResilienceArc Framework

Data & Metrics

How are companies assessed?

How were these metrics decided?

What is the difference between the C-RAB and ResilienceArc methodologies?

What data is included in ResilienceArc and who are your data partners?

Will ResilienceArc add more data partners?

Have companies given permission for their data to be shared?

Do any of our partners use AI in the collection or rating process?

How is the data protected?

Coverage & Analysis

How many companies are in ResilienceArc?

Which types of companies are included?

What sectors are covered?

How do you classify what sector or industry a company is in?

How do you evaluate resilience targets?

How do you measure MVaR?

What climate scenarios are you using and can I use different scenarios?

What about Shared Socioeconomic Pathways (SSPs)?

Is the data within ResilienceArc forward or backward looking?

What hazards are considered?

What if I can’t find information about the company I’m looking for?

If a company has subsidiaries, how do you decide how granular the analysis should be?

How precise is the asset level information?

Do you know what types of assets a company owns and operates?

Why is it harder to generate a physical risk assessment of companies in some sectors than others?

What geographies are covered?

How recent is the data and how often do you update the assessments?

What can we expect from ResilienceArc next?

Methodology & Assumptions

How was the methodology developed?

What was considered in the design of ResilienceArc?

4. User questions

How do I access ResilienceArc?

What does it mean that ResilienceArc is in beta?

How do I use the Interactive Framework Explorer?

Can users modify default settings or adapt data to their own needs?

What does the Asset only view show?

How often do you update the tool and when will I be notified of updates?

5. Alignment with wider ecosystem

How will ResilienceArc be useful for everyone working on the transition?

How is ResilienceArc different from other ratings and commercial ESG data providers?

How does ResilienceArc comply with best practice and support compliance with ESG regulations?

What is ResilienceArc’s conflict of interest policy?

Does ResilienceArc combine environmental, social, and governance (E, S and G) factors into a single output, and if so, how are they weighted?

6. Providing feedback

How can I contribute to ResilienceArc?

My company is featured in ResilienceArc. How do I contact you about my data and scores?

How can I receive support?

7. Glossary

What do you mean by adaptation?

What do you mean by resilience?

What do you mean by resilience-alignment?

What do you mean by physical climate risks?

What does significant hazard mean?

What are direct impact drivers?